Purchasing | Shopper

Thanks for reaching out to us. Once you have made a return request, we will examine it case-by-case and inform you if your request is approved. The refund could be topped up in to your Funusual wallet or refunded to your account as per your selection. Please also refer our return policy at https://www.funusual.store/returnpolicy for more information.

We accept all types of Credit/Debit cards along with Paypal as our main payment methods. We are also looking at expanding our payment methods that will be convenient to our shoppers and as a result we are working towards accepting other payment methods easy for you, including crypto currency in the future.

You can use your promo code when checking out. The entitled amount or percentage will get deducted from the final bill amount. However, please make sure that the offer or promo code is used during the time period allocated. If not, we will be unable to accept your request to use same.

Thanks for reaching out to us. If you're unable to place another order and need an ongoing order to be changed or another product added to same, please write to us on helpdesk@funusual.store with the ongoing order details and let us know the changes you need done. One of our team members will get in touch with you for same and guide you through the process and if another payment will have to be made, etc. However, if you have passed the 12 hour period we provide to cancel your order with us, we will be unable to do any changes to your order other than adding another product to the ongoing. Thanks for understanding!

We provide you with 12 hours to cancel your order with us. However, we are unable to cancel it if we receive your request later than this. If you still insist with us with a legitimate reason for the order cancellation, we will handle it case-by case. Kindly write your request with its reasons to helpdesk@funusual.store and we will get back to you at our earliest.

We ensure you 100% secure payment gateway through our website. We use payment gateways such a PayHere and PayPal which are state/world renowned payment gateways also accepted by the banking authorities of the country. Hence, there shouldn't be any hesitation with regard to the security of the payments made via Funusual or your payment details saved with us.

Thanks for reaching out to us. The delivery fee is calculated seller wise. Therefore, the products of one seller will be dispatched to you together. The rest of the items pertaining to another seller will be dispatched separately. Hence, you may receive the order at different intervals. If you need your complete order to be dispatched in one go, kindly send us your request to helpdesk@funusual.store and we will consider the request and get back to you.